How to Remove Critical-virus.info (855-790-8386) Browser Locker?

By | December 24, 2015

My computer seemed infected by malware. Once the message popped up, the computer was “locked up” and the user was unable to do anything. The warning was on-screen and audible.  I am very suspicious, as I have never seen or heard of anything like this…

What is Critical-virus.info (855-790-8386)?

Critical-virus.info (855-790-8386) is a malicious popup that has been recognized as browser redirect. It is often caused by the potentially unwanted program or even malware that sneak into your computer without your knowledge. Commonly, the page at Critical-virus.info often says:

“ATTENTION Centurytel Internet Holdings inc. Users, your windows (microsoft) computer has been blocked! Windows System Alert!! System has been infected due to unexpected error! Please Contact Windows Certificated Technicians 1-855-790-8386 Immediately to unblock your computer …”

It is obvious that Critical-virus.info popup is a fake tech support that misleads users that their computers have been infected. All these messages are used to scare the innocent users into contacting the tech support. Please don’t be cheated.

Besides, Critical-virus.info can take control over all your web browsers like Internet Explorer, Google Chrome and Mozilla Firefox. It can change your homepage and new tab URL. It can even lock your browsers at the suspicious domain. It is disturbing to have it in your computer. please follow the guide below to get rid of it compleltey.

How to Remove Critical-virus.info (855-790-8386)?

If you want to get rid of this browser redirect/tech support scam completely and safely, you are recommended to download and use SpyHunter Anti-malware Application. >> Click Here for Quick Access to Automatic Malware Removal Tool

Guide 1: Erase Critical-virus.info Homepage Manually

Step 1. Stop Critical-virus.info running processes in Windows Task Manager first.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

task-manager 1

Step 2. Uninstall Critical-virus.info from Control Panel.

Windows 8

  1. Right click “Start” button or lower left corner of your desktop to open the Menu.
  2. Select “Control Panel” option in the menu.
  3. Click “Uninstall a Program” to open the list of installed programs.
  4. Select malicious program and click “Uninstall” button.

Windows 7 or Vista

  1. Click on “Start” button placed at the bottom left corner.
  2. Click “Control Panel” option in the Start menu
  3. Locate “Uninstall a program“/”Programs and Features” option in the Control Panel menu
  4. Scroll through the program list and highlight malicious program. Then, click “Uninstall

Step 3. Remove Critical-virus.info from your browser.

Internet Explorer

Open Internet Explorer > Tools > Manager Add-on > Tools and Extensions> search for Critical-virus.info > click Disable

ie manage add on or options

2IE

Go to Internet Option from the top right menu > General > Home page> delete ransom URL and type your default homepage URL, for example www.google.com. And then navigate to Browser History, click Delete…, and then click OK.

general opt delete cookies

Google Chrome

Launch up Google Chrome> click Tools on top right menu> click Extension> search for Critical-virus.info> click trash bin

chrome_extension

Select Settings > On Startup > Set pages > Change/remove the URL of the unreliable search tool and click OK.

on startup

Move to Appearance and select Show Home button. Click Change andremove Critical-virus.info. And then go to Manage search engines.., make Google as default search engine.

new tab page

Mozilla Firefox

Open Firefox, navigate to browser menu in the top right, and select Add-ons > Extension > remove Critical-virus.info.

add-on2

Simultaneously tap Alt+T keys and select Options > General tab and move to the Home Page. Overwrite/remove the Home Page URL and click OK.

homepage1

On Firefox, tab Alt and H altogether, select Troubleshooting Information > Reset > Reset Firefox

reset-firefox

Note: The manual removal is possibly hard for you. Make sure that you can handle it by yourself. If you can not make it on your own, you are recommended to download useful removal tools SpyHunter to assist you. Please read the following post carefully.

Guide 2: Remove Critical-virus.info Automatically with SpyHunter

Step 1. Download SpyHunter for automatic remover.

a) Click the icon below to download SpyHunter automatically.

download SpyHunter

b) Follow the instructions to install SpyHunter

spyhunter run

spyhunter setup

spyhunter setup

Step 2. Run SpyHunter to fully scan your PC

Run SpyHunter and click “Malware Scan” button to scan your PC for Searchplazanow.info items
malware scan

Step 3. Show the scan result and delete all detected items.

Fix Threats

Optimize Your Computer After Browser Hijacker Deletion (Optional)

There may be many residual files and invalid registry entries left behind to occupy your computer disk space and weaken your computer performance. From this perspective, you may need the help of a system cleaner and optimizer. You could use RegCure Pro.

Tip 1. Click the icon to download the most popular computer optimizer RegCure Pro

download RegCure Pro

Tip 2. Follow the instructions to get the tool installed

run the file

installing regcure pro
Tip 3. Run RegCure Pro to start a scan on your computer

It will begin to automatically scan your computer for errors

system scan

Tip 4. Use the in-built “Fix All” scheduler to automate the optimization process

fix all

Warm tips: Critical-virus.info is a little hard to remove if you are lack of some computer knowledge. If the manual removal guide is too complicated for you and you want to remove it quickly and safely, you are welcome to download SpyHunter automatic removal tool to get rid of this popup immediately!

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